Emotional Intelligence: The Human Side of Leadership

Leading is not a series of mechanical tasks but a set of human interactions.

Leadership is a supremely human activity.  This fact explains why, among all the many demands by leaders, their character means more  than education.  We may love and work hard for a leader who knows too little about the technical aspects of our work, but is a human being who demonstrates high levels of emotional intelligence.  Leaders who are mean-spirited, are frustrating and disliked, however great their technical abilities.

The unique challenges that you face are mainly relational focused around the people that you lead.  As a leader you are responsible for generating trust, building authentic relationships and effective teams.  It is vital that you lead by example and inspire excellence in others.

Being a human leader with emotional intelligence means being responsible, communicating clearly, keeping promises and having self-awareness.

This emotional intelligence leadership course will be of relevance to you if you are in any leadership position.

The course investigates emotional intelligence at work as a core underpinning skill of leadership.  Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.

Combining some of the most powerful concepts of human behaviour and communication with recent insights into positive psychology and neuroscience, the course will help you to enhance your leadership abilities.

To understand how and why emotional intelligence is important in leadership, we first need to have a better understanding of ourselves. We explore how to work with our strengths and limitations for greater impact and to understand what drives us and our emotional responses. We’ll be diving deep into our emotional intelligence and how our brains consciously and unconsciously respond to situations.

You can expect practical tools, concrete and simple activities that you will be able to use right away with your team and colleagues.

In the end, the aim of this course is to open the way for a new understanding of emotional intelligence leading to new, highly effective and sustainable insights into leadership as we rise up to the challenges of leadership in the 2020s.

By the end of this course, my aim is that using your emotional intelligence at work as a leader, you will build upon the crucial role you play in your team and in its success.

This knowledge will guide both you and your team to new levels of collaboration and engagement.

The science behind the course…

Exploring the emotional intelligence framework at a deeper level, the course incorporates some of the most relevant studies and research based on human behaviour with a focus on how they can be practically applied to leadership and team management.

Behavioural sciences have gained an increased understanding of who we are as a species and how we engage with our environment and the people within it in emotional ways.

The insights gained through social sciences, positive psychology, and more recently the rapid breakthroughs in neuroscience provide a whole new understanding of who we are as human beings.

The learning from these disciplines can be applied to the corporate world and to leadership and this course gives insights into how this can be achieved using easy to apply techniques for concrete action.

By completing this course, you will be able to

• Describe how to use emotional information in effective and meaningful ways
• Recognise ways to use the intelligence in empathy at a deep level
• Examine reality with an open mind to determine how values, beliefs and mindset create filters that influence experience
• Explore methods and techniques to effectively express assertive behaviour as a leader at critical times
• Distinguish the transactions between ego states and life positions defining how they influence behavior
• Explain what drives people’s behavior and the strokes they need to remain motivated
• Identify ways to work with expressed emotions in empathetic and meaningful ways

For maximum benefit and impact, please ensure you’ve completed an introductory course in emotional intelligence first as this material builds upon your knowledge to dive deeper into the understanding and application of emotional intelligence in the workplace.

Whilst I have a series of emotional intelligence courses available on Udemy, you do not need to have taken one of my courses.  There are many great online introductory emotional intelligence courses.  This courses will take what you already know about emotional intelligence and build upon it in practical ways to move beyond the basic principles and to answer the question “Interesting, but so what?”

This course is an Advanced Edition of my Emotional Intelligence Leadership Training and Development program.

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All videos have grammatically correct English captions.

Latest update – February 2021