Assertiveness and Assertive Communication Skills

Do you often fail to stand up for yourself because you don’t know how? Or maybe you push your own objectives too much?

Here’s a course that will change your life!

MODULE 1: Good and Bad Behavior Types

This module contains:

• How to Change Your Life
• Assertive Behavior
• The Benefits of Assertiveness
• Passive behavior
• Aggressive Behavior
• Passive-Aggressive Behavior

MODULE 2: Recognizing and Dealing with Bad Behavior

This module contains:

• Recognizing and Dealing with Passive Behavior
• Recognizing and Dealing with Aggressive Behavior
• The LEEP Model for Handling Aggression
• Recognizing and Dealing with Passive-Aggressive Behavior

MODULE 3: Assertiveness and You – An Honest Look at Yourself

This module contains:

• Self Reflection
• How Others Perceive You
• Faulty Assumptions
• How Being Assertive Will Help You

MODULE 4: Your Inner Voice: Being More Confident

This module contains:

• Your Inner Voice: What Does it Say?
• Reprogramming Your Inner Voice
• The Power of Positive Thought
• Success Generates Success

MODULE 5: Assertive Body Language

This module contains:

• Demonstrating Assertive Body Language
• Body Language as Part of Communication
• Making Sense of Body Language
• The Nature of Assertive Body Language

MODULE 6: Three Steps to Being Assertive

This module contains:

• Finding the Right Words
• Guidelines for Assertive Language
• The Three Step Approach to Being Assertive

MODULE 7: Proven Assertiveness Techniques

This module contains:

• “What Would You Do in My Shoes?”
• Reflecting/Playback
• Fogging
• Broken Record
• Positive and Negative Enquiry
• Asking for More Time
• Explaining the Consequences
• Self-Disclosure
• The Power of Silence
• “What If”
• “What do You Think?”

MODULE 8: Putting Assertiveness into Action

This module contains:

• Assertive Negotiating
• Win-Win Outcomes
• Saying “No” Nicely
• Making Requests Assertively
• Putting Assertiveness Into Action