Managing a waitlist in Senior Housing 101 , Increasing occupancy through building & managing your waitlist.
Course Description
If you are new or have been in this industry for awhile, waitlists can be tough to work! We, as sales professionals, often find that we are waiting for THEM! It doesn’t have to be that way! We can work smarter, not harder, to create a waitlist funnel of prospects or family members that are eager and ready to move forward.
With over a decade of experience, I help demystify the waitlist process, so you can use the waitlist as a way to get commitments on upcoming open homes/units, rather than just waiting on prospects or family to be “ready”. We walk through why the waitlist process can add value to your community, how often to follow up and how to help family members through the emotional journey of change, in supportive and positive ways, so they can feel relief when moving their loved one into your community. After wrapping this class, you will feel confident in knowing a great way to maximize your waitlist, while following up with intention. Thanks for joining this short 30(ish) minute class!
Tami believes in creating communication and sales processes that empower Senior Citizens or their family members to make positive changes. Hope you enjoy the class and follow along for more resources!
Who this course is for:
- Senior Living organizations, Senior Living communities, Sales and Operations in Senior Housing
